Employment

Come join us at Tyler Arboretum! We’re a 650-acre public garden located in Media, Pennsylvania, just 40 minutes from Center City Philadelphia. We’re proud to be one of the oldest arboreta in the northeastern United States. Our grounds are home to renowned plant collections, majestic champion trees, and historic buildings. We’re always buzzing with activities like workshops, classes, and tours for both adults and kids. It’s a great place to work, be part of a team environment, and be close to nature!

 

Open Positions:

Marketing & Operations Support Coordinator

Full Time, 37.5 hours per week, on-site position, Exempt, with benefits, Reports to Chief of Staff.

Overview

Tyler Arboretum is seeking a Marketing and Operations Support Coordinator.  This position works with multiple departments, with heavy emphasis on marketing, customer service & public relations, and project management.  Successful candidates will be adept at learning new technology, possess good writing skills, and enjoy working with a wide variety of constituents, both internally and externally, with the goal of providing better donor and visitor experience and quick response time.  A great opportunity to learn and interact with nearly every department in the Arboretum!

Marketing: Content creation – 30%

  • Website maintenance: editing landing pages and making corrections in Word press,
  • Scheduling, drafting and organizing emails going out through constant contact
  • Resizing and photo editing in CANVA
  • Coordinating volunteer writers for blog postings, as well as creating volunteer spotlight blog posts
  • Social media scheduling and support
  • Planning campaigns and implementing scheduling
  • PR: drafting text, drafting press releases
  • Assisting with tabling events as necessary

Event, Development and Site Services support – 30%

  • Provide a high level of customer service and support for members, donors, and rental inquiries by answering questions that come in by phone and resolving concerns as quickly as possible.
  • Seasonal handling inquiries for rentals (phone, email, in-person tours) – busiest in Spring,
  • Supporting Development for Tyler events, special projects,
  • Mailings, other support and projects as needed.
  • Work occasional Weekend Duty – two weekend days a month.
  • Events: assist with set-up as needed, planning and working events. Suggesting and Recruiting new events, take active role in Firesides, Twilights, Volunteer Events, and more. 
  • Emergency backup for Visitor Center, Development and Registrar.

Administrative Support – 40%

  • Answering phones, sorting mail, ordering office supplies, responding to complaints, concerns, and calls.
  • Scheduling board committee meetings, managing zoom or Teams invites, and arranging other meetings,
  • taking board meeting minutes, if board recorder is unable,
  • Assisting with outgoing correspondence/mailings
  • Special projects/assistance as directed by Executive Director and Chief of Staff
  • Schedule IT company once per month and manage requests for IT assistance.
  • Troubleshoot IT issues with modems, computers, printers, and other office machines. Call repair people as needed.
  • Research and develop a better cloud-based solution for active documents, photos, and archival documents and help create the campus-wide best practices for One-drive and Sharepoint, while helping Tyler staff minimize the need for work-arounds.
  • Interface with Security company and ensure issues are reported and resolved to company.
  • Interface with Phone company, create a new phone architecture and manage phone system for organization.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Excellent customer service skills,
  • Excellent verbal and writing skills,
  • Ability to learn new technological systems, including: ALTRU, CANVA, WordPress
  • Strong Microsoft Office Skills (Excel, Word, Outlook) and proficient at mail merges.
  • High-level of self-sufficiency and ownership of pushing problems through to solutions.
  • Team player with interest in working closely with several different departments.
  • Ability to adjust day to day tasks with flexibility based on organizational priorities
  • Must be able to handle confidential information with discretion.
  • Evening and weekend work for on-call duties, special events, and to assist with some departmental events.

Work Environment:

  • General office environment (though not fully accessible) with occasional work on the Arboretum grounds
  • Significant computer and telephone work
  • Occasional local travel to complete Arboretum business
  • Frequent sitting, standing, walking, bending, and climbing stairs.
  • Occasional repetitive lifting for event set up
  • Ability to lift medium loads, up to 50lbs.
  • Occasional outdoor work for events in all types of weather.

To Apply:

Please send resume and cover letter with salary expectations to Kathryn Ombam at kombam@tylerarboretum.org

No phone calls, please.

Pollinator Preserve Seasonal Intern

Summary:

The Pollinator Preserve Seasonal Intern is a temporary Non-Exempt position, 20 hours per week running from mid-April through Labor Day with possible extension through October 2024.  The position receives, $15/hour, no benefits and reports to the Pollinator Preserve Coordinator.  

He/she will assist with the day-to-day needs of the Pollinator Preserve including garden maintenance, monitoring the balance and health of plants and insects, participating in the weekly Education Stations and interacting with the volunteers and visitors. Weekend hours expected.

Responsibilities:

  • Provide recommendations and resolutions to the day to day needs and issues within the entire Pollinator Preserve
  • Complete garden maintenance as discussed with the Pollinator Preserve Coordinator. Lead volunteers in the completion of weekly gardening tasks.
  • Assist with reinforcing training provided by the Pollinator Preserve Coordinator, including when new volunteers join the team.
  • Actively participate in providing interpretation for visitors, school groups and campers touring the gardens, especially when volunteers are not on duty. Be available when needs dictate, prioritizing school and tour groups and campers.
  • Meet regularly with the Pollinator Preserve Coordinator to review needs, goals and assess progress of program strategies. Ensure associated displays, documentation and learning tools are available as needed.
  • Support, plan and participate in educational presentations to visitors.
  • Work one weekend day per week and occasional evenings when Tyler is open.
  • Option to identify and conduct a related focus project, presenting findings by end of season.
  • Work one weekend day per week and occasional evenings when Tyler is open.
  • Assist in the creation of blogs, videos and social media if time/talent allows.

Qualifications:

  • Training in conservation, and a basic knowledge of native perennial plants and host plants is required
  • Knowledge of Lepidoptera, other pollinators and garden insects common to this area will be required and can be learned during the initial training period. Must be comfortable around insects, including caterpillars, wasps and bees.
  • Gardening skills and plant identification knowledge are highly desired
  • Strong people skills are required
  • Strong communication skills are required.
  • Able to lead by example.
  • Experience in public speaking or leading tours is ideal.
  • Requires frequent and prolonged standing, walking, bending, kneeling, pulling, twisting and climbing.
  • Must be able to frequently lift up to 50 pounds
  • Ability to work outdoors in heat and humidity

To Apply:

Please send cover letter and resume to Nancy Heinbaugh: nheinbaugh@tylerarboretum.org.  This should outline how this internship can support your career goal(s).

No phone calls please. Application deadline:  March 8, 2024

Director of Development

Overview

Tyler Arboretum seeks a creative and collaborative Director of Development at a crucial moment in the organization’s history, to support strategic goals for capacity-building, sustainability, and robust community engagement.

About Tyler Arboretum

Located in the heart of Delaware County, PA, Tyler Arboretum is a place of fantastic natural beauty, with a rich history dating back to the time of William Penn. Today, Tyler serves the Greater Philadelphia region through horticulture, education, and preservation. With renowned collections of gardens and champion trees as well as 550 acres of natural lands and 17 miles of hiking trails, Tyler’s diverse and unique habitats ranging from woodlands to meadow offer a rare glimpse into the natural world right outside of Philadelphia.

In 2024 Tyler Arboretum is celebrating its 80th anniversary as an arboretum with the mission to preserve, develop, and share diverse horticultural, historic, and natural site resources to stimulate stewardship and an understanding of our living world. Tyler fulfills its mission through high-quality educational programs, extensive horticultural collections and displays, preservation of its historic buildings, and stewardship of 650 acres of woodlands, meadows, and stream valleys. Tyler Arboretum is a delight for nature lovers, birders, botanists, and those who want to rediscover the natural world.

As Tyler looks toward the decade ahead, it sees increased popularity for the natural resources and wonder found within its property, as Philadelphia and Delaware Counties develop further and green space becomes more needed than ever for public respite. With challenges from climate change, invasive species, and stormwater management, Tyler is looking to grow its ecological management capacity to better care for the 550 acres of natural lands beyond its 100 acres of manicured gardens. Tyler will also be looking to connect with more culturally and geographically diverse communities, to learn from the Indigenous Nations and stewards of the land it is situated on, and to amplify its impact in connecting people to the natural world.

The Opportunity

The new Director of Development will lead fundraising and institutional growth for Tyler Arboretum, drawing on a large membership base, strong existing donor base, and a deep history rooted within the community, while also building new donor pathways for the growing demographics the Arboretum serves. This role will have the ability not only to reorganize and optimize existing Development staff roles and positions, but also to create new support positions within Tyler’s fundraising engine.

Overview of Responsibilities

This senior staff position will supervise four employees (two full-time and two part-time) at the Arboretum working in diverse functions including events, annual fund, membership, and major donor cultivation. This role will create new intersections with marketing staff efforts and will raise the level of customer service, donor appreciation, and training on Tyler’s culture of philanthropy across all departments.

Drive organizational revenue growth: Enhance visitor-to-member and member-to-donor conversion, identify new donors, contribute to capital campaigns, and optimize staff responsibilities through software recommendations.

Foster a cohesive department and team: Train and motivate staff, recommend growth strategies aligned with fundraising goals, and ensure efficiency and resource preservation.

Boost membership growth: Develop and execute plans for membership programs, including corporate memberships, and organize exclusive events to surpass current membership levels and increase revenue.

Annual Giving Strategy: Formulate and execute strategies for sustaining annual individual donors, manage appeals and campaigns, solicit and steward large gifts, and track results to achieve a 10% annual revenue increase.

Event Coordination: Coordinate donor and member events, actively participate in organization-wide events planning, and maximize membership revenue from these initiatives.

Board Engagement: Cultivate meaningful relationships with Board members, encourage involvement in fundraising, and develop a philanthropic culture that supports key initiatives, corporate giving, and fundraising events.

Advancement and Marketing: Collaborate with leadership to establish marketing best practices, ensure alignmentwith the 2022 Strategic Plan, and communicate strategies to achieve the goal of a $5M annual operating budget by 2032.

Candidate Profile

While it is understood that no one candidate will bring every desired skill, characteristic, and experience, the following offers a reflection of the ideal candidate profile:

Breadth of Expertise in Development

This individual will be a catalytic fundraiser who will leverage Tyler’s resources and strengths, think creatively about revenue generation strategies, and bring curiosity and a passion for community-building as they grow resources for Tyler’s future. Results-driven, they will have a proven understanding of a wide range of fundraising channels, particularly individual giving, annual giving, events, and capital campaigns. In addition, this individual will have an eye consistently focused on emerging fundraising trends and how to best adapt Tyler’s efforts in a rapidly changing environment. As an integral member of the senior team, this leader will be a thoughtful and collaborative partner to the Executive Director, colleagues, and Board members.

Engaging Connector and Communicator

An engaging and warm “people person,” this individual will have the capacity to build rapport with a wide range of supporters—current and prospective—and get them excited about Tyler’s mission and vision. Skilled in diplomacy, with an open and curious mind, they will encourage collaboration and buy-in among partners and constituents through empathy, active listening, and the ability to motivate and inspire. Internally, they will develop healthy, respectful working relationships and will be a proactive, clear communicator.

Collaborative and Inclusive Team Builder

This leader will have a proven record of building efficient and effective development shops, hiring and motivating high-achieving teams, and converting strategy into successful execution. Leaning into strategic thinking, a metrics-based approach, and an operational skillset where necessary, this individual will be able to drive towards development goals while maintaining a focus on details and follow-through. As a collaborative leader, this individual will have the ability to set priorities decisively, engage others in shared responsibilities, allocate resources to ensure results, and celebrate successes with colleagues.

Passion for the Mission of Tyler

This individual will bring a deep respect for and enjoyment of the natural world. They will also balance an appreciation for Tyler’s legacy while continually innovating alongside colleagues and Board to help expand its visibility and reach. Moreover, they will be an individual of unquestioned integrity, ethics, and values—someone who can be trusted without reservation.

In addition, strong candidates will have the following qualifications: 

  • Undergraduate degree in marketing, business, non-profit administration, or related field, with 6-10 years’ experience in development/fundraising roles of increasing responsibility.
  • Candidates must have exceptional written and verbal communication and presentation skills across diverse audiences and settings.
  • Candidates will be empathetic, diplomatic, curious, and creative. 
  • They will develop trust through respect, transparency, and accountability with staff, volunteers, and Trustees.

Compensation and Benefits

The compensation range for this position is $110,000 to $120,000, based on experience and ability to have broad impact quickly. Tyler provides a flexible/hybrid work schedule and generous employee benefits including medical benefits and personal time off. Note that the final salary will reflect internal equity and the selected candidate’s individual experiences and qualifications.

Tyler Arboretum is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.

Contact

Tenley Bank and Naree Viner of Koya Partners have been exclusively retained for this search. To express interest in this role please submit your materials at this link. All inquiries and discussions will be considered strictly confidential. 

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email nonprofitsearchops@divsearch.com. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.